A little help for your next step.

Answers for buyers, sellers and the assistants that work with them.

Browse parts, manage your account and prepare listings. Checkout and live bidding are not open yet.

15 answers

What can I do on Partsverse?

Browse parts and approved stores without signing in. Account tools include a vehicle garage, purchases, seller inventory and AI connections. Sign in to use account tools. Checkout and live bidding are not open yet.

Explore parts
How do I sign in or recover my session?

Open Sign in and use your Partsverse account. If your session expires while editing a listing, keep the editor open and use its sign-in link, then return and retry. Locally saved listing work stays in the same browser. Never share your password or connection keys.

Sign in
How do I find a part for my vehicle?

Search by part name or part number. Sign in and add your vehicle’s year, make, model and engine in My garage, then use Find parts to narrow results. Fitment information comes from sellers. Check the part number, vehicle details and condition before purchasing.

My garage
How do I find a seller’s store?

Use Find stores to search by store name or specialty. Open a store to see its description and parts. Only approved businesses appear in the public store directory.

Find stores
What is the difference between My purchases and Store orders?

My purchases contains parts you buy and their delivery details. Store orders contains orders placed by customers with your business. A seller who also buys parts has two separate lists.

My purchases
Where can I find shipment tracking?

Open Delivery updates to review shipment notices and the order timeline. Carrier and tracking details are recorded by the seller; they are not automatically verified by Partsverse. Sellers use Shipping follow-up to record shipments or pickups for paid orders.

Store orders
Can I check out, request a refund or buy a shipping label?

Checkout, marketplace payouts, refund processing and shipping label purchases are not available in this release. An order marked awaiting payment is not a completed payment. Do not ship an unpaid order.

How do I create my store and add a logo?

Open My store and enter your business details and description. Upload a PNG, JPEG or WebP logo up to 5 MB, or use a public HTTPS image link, then save the store profile. You can edit the name, description and logo after applying. Store creation does not automatically approve your business.

My store
Why is my store pending, rejected or suspended?

Pending means an administrator has not approved the application. Rejected or suspended businesses cannot publish listings or appear in public store search. Review the decision reason under My store. Only an administrator can change approval status; editing your profile does not reset it.

Review my store
How do I publish or edit a listing?

Choose Create listing under Listings for one part, or import a CSV or Excel file to prepare multiple drafts. Review required details, photos, fitment, pricing and shipping and return policies. Incomplete work can be kept in this browser; complete drafts can be saved to your account. Publishing requires an approved business and complete required information. Withdraw an eligible active listing to a draft before editing. Auctions with bids cannot be withdrawn.

Listings
How do I communicate with customers?

Use Messages for conversations connected to your store. Sellers can reply to existing customer conversations. Sending a message does not process a payment, return or refund.

Messages
Can I auction an item?

Auction drafts are available in Listings. Choose Auction and set the start and end times, starting price, bid increment and optional reserve. Auction listings require a quantity of one. Live auction publishing and bidding remain disabled while launch terms and payment settlement are finalized.

Prepare a listing
How do I connect an AI assistant?

Add https://mcp.partsverse.us in an MCP Streamable HTTP client with OAuth dynamic registration. Sign in to Partsverse, select a store and approve permissions. Manual scoped keys remain available in AI connections. Individual AI app compatibility must be verified.

AI connections
How do I control what an agent can do?

Select only the permissions your assistant needs. Seller permissions require a store boundary. Keys expire after 30 days and can be revoked from AI connections. Treat the key like a password: never place it in public messages. Bidding and messaging permissions allow the assistant to act on your behalf.

Manage connections
How do I troubleshoot an issue?

Note the page, what you were trying to do, and the exact error text. Reload once and check whether the feature is available in this release. Keep passwords, connection keys and payment details out of screenshots. A dedicated support contact and ticket system have not been published yet.